December 2019
Keep on Truckin’: Service Preview of the 2020’s
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Editor’s Report
What can we learn from J.D. Power’s inaugural Aftermarket Service Index (ASI) Study, which measured the service experience of customers with 4 to 10 years of vehicle ownership?
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Trouble Shooter
Last month we discussed some of the side effects that can be caused by steering and suspension modifications. Even seemingly small changes can cause problems, as it turns out.
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Trade Secrets
As 2019 comes to an end, it’s time to determine whether you’ve reached the goals you set at the beginning of the year, and to think about what you want to accomplish next year.
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Foreign Service
Dan reaches the conclusion of an epic Toyota fusible block replacement. If you’re careful when working around the alternator, you may never need to do this job.
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Driveability Corner
Modeling engine control circuits and characterizing mechanical system performance are the next stages in modern advanced diagnostic techniques. Can they be a game-changer?
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Quelling Quiescent Current Consumption
From the simplest to the most electrically complex vehicles, successful parasitic battery drain diagnosis requires the application of the same proven principles and techniques.
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NewsBreak
Advance launches new training curriculum for automotive techs, Snap-on introduces prepaid plans for Intelligent Diagnostic tools, Delphi Technologies to be-come a full-line chassis supplier, plus other news of interest to shop owners and technicians.
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F.Y.I.
Short, easily digested items about companies' new brochures, programs and promotions that shop owners and technicians should know about.
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Tools of the Trade
Manufacturers' newly introduced tools, equipment, parts and services that help shop owners run their business more profitably and allow technicians to diagnose and fix vehicles quicker and more accurately.
Domestics & Imports